Natalie Jacotine recently let my ground floor unit, and I could not have been happier with the way she achieved for me. She conducts a very professional and detailed tenant interview process, and makes it easy to tick off items such as landlord's insurance, smoke alarm service and bill payments. She always communicates promptly and clearly by phone and by email. She is a good judge of people, and gave me great practical advice re giving the unit a face lift before re-tenanting. I also really like the layout she uses to keep track of the financial information for my unit, easy to read and follow. She uses her well thought out strategies for advertising, tenant selection and ongoing property management in a friendly, positive and efficient way. Thanks so much Natalie!

This is the first time I have used Jacotine Property Group to manage my property. Natalie took immediate control of the situation and handled it all professionally and efficiently. Within less than a week of advertising she secured me an excellent tenant. Having used other agencies in the past, I found this experience to be superior to other larger Firms – I received personal service from the Director of the business and an excellent and speedy result to tenant my property with minimal hassle and inconvenience to my family.

Natalie is an extremely efficient and professional property manager. What I love about her approach is that she seeks win-win outcomes. While she has the owner best interests at heart, she understands the importance of looking after tenants. To achieve this result she communicates regularly, documents her activities and is very skilled at holding body corporates accountable. She is diligent, experienced and knowledgeable and I highly recommend Natalie to individuals who want to know that their investment property is being given great care.