Takes all of the stress away from having an investment property. Every aspect taken care of, maintenance, inspections, bill payments and excellent pre tenant checks. Have been with Jacotine Property Group for several years and would never consider using a different agent.

A fantastic family run business. Natalie is super responsive and ahead of all your needs. With so many years experience, you can relax in knowing that your property is being looked after. As a Landlord all you want to know is that you have somebody who shares the same interest as you and understands your investment. I highly recommend the Jacotine Property Group

Natalie was and is amazing . Always at the end of the phone at anytime and with my unit Natalie took all my problems away I didnt need to do anything. The tenant only spoke to Natalie and Natalie sorted everything for me. I have only left her as I hope to sell my unit. So if you have a unit and want to rent it out go to Natalie!! Thanks so much 🤩

Thanks so much Natalie for more than 10 years of great management of our rental properties. You and your team go above and beyond to look after everything at the highest level. I would never hesitate to recommend you to our friends.

I met Nat 3 years ago after my sister recommended her to lease my property. The level of service has been above my expectations. She is very hands on and very responsive. I’m so glad to have found her especially with all the changes due to covid. I would definitely recommend Nat and her team if you are looking for a new agent. Thank you Nat.

Natalie is fantastic to work with and great at her job. Prompt and professional communication, and leased the property within a week of listing. Love that I can leave my investment property with her and not have to worry about it.

I recently sold my St Kilda Road property and I would like to take this opportunity to recommend the management services of Jacotine Property Group Pty Ltd. Natalie has managed my apartment since July 2015. I have always found Natalie to be professional, prompt in her dealings with me regarding repairs/ replacements and any concerns tenants may have, she always endeavoured to lease the property with a reliable tenant and always was fair on the rental review It has been a pleasure working with you. Thank you Natalia.

We engaged Jacotine Property Group to manage our rental properties almost 2 years ago and have been extremely happy with the exceptional service we continue to receive. I cannot speak more highly of Natalie and her team - Professional, personable, reliable and highly effiecient. The wealth of experience, passion and dedication Natalie brings to her role allows us great peace of mind.

Over the past year we have engaged in Natalie’s services for the management of our rental property and have only found her to be a pleasure to deal with in all of our interactions. Natalie is very personable, efficient , reliable and most importantly honest. Natalie’s positive nature is evident as any problem is always solved no matter how big or small, and always with professionalism. Natalie always responds promptly to phone calls and emails which we feel is one of the most important qualities to look for when seeking a property manager.

Natalie and her team have managed my investment properties for the last decade or so and I have never had an issue. Natalie is personable and has many times gone out of her way to make life easier for myself or any tenant I have had through the property. I highly recommend Jacotine and I believe their service should be the standard throughout the industry.

Best move we ever made was moving away from 'brand' property managers to Jacotine Property Group. Specialist care, bespoke management and balanced services took a lot of the headache away from the constant and needless interruptions we were used to in the past. Excellent job Natalie and her team.

Could not recommend Natalie & Jacotine more highly. Extremely professional, organised, high attention to detail and damn well good at her job. 6 Stars!

I had an excellent experience renting through Jacotine Property group. They were incredibly responsive, guided me through the process seamlessly, and made everything stress-free. I highly recommend their services! ⭐⭐⭐⭐⭐

I wanted to let you know that the sale of our property has now settled. Most importantly, I wanted to thank you and your team for the very professional service you have consistently provided since we purchased the property. Your property service has always been very effective and professional in every aspect. We also appreciated the very sound advice you have provided over the years. If I were to purchase another investment property in Melbourne, we would reach out to you to manage our property. Thank you again and best wishes for the future.

I found and leased a great property through Natalie recently. I was so impressed with her that I gave her our property to lease in the same week. She had accomplished that task within three days. I have experienced many agents as a renter and a landlord, Natalie is exceptionally good. It’s been seamless and stress free. Highly recommend Natalie and Jacotine Property group. Thanks Natalie.

Natalie, thank you for your endless enthusiasm in managing our property. Your work ethic is amazing and its so lovely dealing with somebody who actually follows through and knows what they are doing. We would certainly recommend you to everyone who needs a Quality Reliable Property Manager.I

We have recently changed management of our properties to Natalie and the difference is unbelievable. The attention to detail and follow up is sensational. My only disappointment is that we didn’t move a lot early. Not only for our sakes as owners but I am sure for our tenants as well. Great Work Natalie!

I met Natalie through a business networking event and I am very glad to have given her my rental property to manage. She has just secured a new tenant at a considerably higher rent within only a few days of me providing her authorisation on the property. I’m thrilled! We spent 5 years working with a larger agency and their service was appalling. Natalie is thorough, efficient and on the ball. I’m looking forward to a continued relationship with her.

Natalie Jacotine recently let my ground floor unit, and I could not have been happier with the way she achieved for me. She conducts a very professional and detailed tenant interview process, and makes it easy to tick off items such as landlord's insurance, smoke alarm service and bill payments. She always communicates promptly and clearly by phone and by email. She is a good judge of people, and gave me great practical advice re giving the unit a face lift before re-tenanting. I also really like the layout she uses to keep track of the financial information for my unit, easy to read and follow. She uses her well thought out strategies for advertising, tenant selection and ongoing property management in a friendly, positive and efficient way. Thanks so much Natalie!

This is the first time I have used Jacotine Property Group to manage my property. Natalie took immediate control of the situation and handled it all professionally and efficiently. Within less than a week of advertising she secured me an excellent tenant. Having used other agencies in the past, I found this experience to be superior to other larger Firms – I received personal service from the Director of the business and an excellent and speedy result to tenant my property with minimal hassle and inconvenience to my family.

Natalie is an extremely efficient and professional property manager. What I love about her approach is that she seeks win-win outcomes. While she has the owner best interests at heart, she understands the importance of looking after tenants. To achieve this result she communicates regularly, documents her activities and is very skilled at holding body corporates accountable. She is diligent, experienced and knowledgeable and I highly recommend Natalie to individuals who want to know that their investment property is being given great care.

Thanks Natalie for your fabulous service! Having had a very bad experience with a property manager at a large real estate agency we decided to go with Natalie at Jacotine Property Group. We couldn’t be happier! Natalie is professional, a great communicator and advises us and deals with any problems that occur from time to time with any rental property. We have no hesitation in recommending Natalie to look after your property.

From my first contact with Natalie all the way through the process, she has been fantastic. Natalie took the time to let us view the property out with the arrange inspection times and when we told her we had to move quickly due to another property we were keen on, we had references completed and contracts signed within 4 hours of our initial viewing. Natalie is highly responsive (and I mean replies to texts/emails) within minutes and has always gone out of her way to keep us updated or give us additional information. Moreso, Natalie is just a nice and honest person who wants both her landlords and tenants to get the same result and goes out of her way to achieve. I would highly recommend using Natalie, you will receive a fantastic service! Liam Kelly

Just letting you know I found a property so I'm sorted .... I'd like to thankyou for your quick responses and kind offer to show me your property outside inspection times which is a whole lot more than I received from some of your competitors Wish you good fortune Kind regards

“Natalie was recommended to us through a friend and I cannot thank my friend enough. We had already contacted a couple of agents from big firms and were extremely impressive with the options. I was literally about to press ‘send’ to sign up another agent when Natalie contacted me. I can honestly say thank you serendipity! She has been incredible and I would recommend her to anybody for her knowledge of the market, integrity (yes, really) and ability to be genuinely personable. We were moving overseas and I was eager to get the deal done and as a result I was ready to drop the rental price very (too) quickly. Without her expertise and calmness we would have pushed for a lot less than Natalie negotiated. When my urgency (panic) reared it’s ugly head Natalie’s response was “Wait, I am not going to give your property away”. It rented in 15 days and we are very happy. We leave Australia confident in the knowledge our home will be managed to an extremely high standard, for us and our tenants. We are so confident in Natalie we have also requested Natalie manage our investment property (hopefully for years to come!). Put simply, Natalie told she has 25 years experience in the industry and it shows in every way. She knows the market and knows people but her point of difference is, she has integrity."